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Infrastructure & Safety


Our main office is in Coyhaique at Riquelme 372 street, just 2 blocks from the central plaza. From here we have as many as 5 staff working between the office and guiding in the summer. Further south in Puerto Bertrand we have a house / store / and office where we base our expeditions from. This is also the centre for rafting and kayaking on the rio Baker. A little further down stream we have a camp area and take out on the banks of the river. Close by in the Soler valley we have exclusive rights over the Palomar ranch and two other sites along with the Sol de Mayo ranch at the head of the Colonia valley.

Most of our transport needs are contracted although we have our own pick up trucks for logistical support and boats on Lago Colonia and Lago Bertrand. A fleet of 4 rafts, 10 kayaks and all the asociated gear plus camping, hiking and moutaineering kit for all the programs we run including top of the line mountain tents (Marmot or Mountain Hardware) that is constantly reviewed and renewed to provide the best possible infrastructure for clients participating in our programs. Hut sites are in the process of being equiped with large dome tents, bathroom systems and shower facilities. Both offices- Coyhaique and Puerto Bertrand- are connected to permanent land line phones and internet.

About safety, as well as their individual experience and expertise all guides are trained in wilderness first aid, rescue and evacuation procedures, and travel with a satellite telephone plus long distane two way radios in permanent camp areas. We operate an efficient, fast and safe evacuation procedure determined by the location and conditions which is tried and tested and calls on the services of profesional bush pilots and boat handlers as necessary. All groups travel with a satellite phone and extensive wilderness medical kit. We do not provide an insurance service as part of our programs and insist that all clients take out an appropriate insurance policy prior to travelling. In more than 10 years of running expeditions to wild places around Patagonia we have not had a single accident requiring evacuation or hospitalisation.

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